Curriculum Vitae

Shiffera.com 

CTO & Founder

September 2025  

Dubai, United Arab Emirates

Founded and led Shiffera Information Technology, a UAE-based digital solutions company delivering end-to-end services including web and mobile development, hosting, system integration, and business automation. Focused on building scalable, high-performance platforms and supporting companies in digital transformation initiatives.

Next Engineering Consultants

Head of IT

October 2019 to December 2025

Dubai, United Arab Emirates

·   Oversaw the management of the IT department and directed the IT strategy to support the company's goals.

·   Led and managed the technology team, coordinating day-to-day operations and major projects.

·   Analyzed and assessed the company's technology needs and provided effective and sustainable solutions.

·   Developed and implemented a comprehensive digital transformation plan, transitioning the company to a digital workflow.

·   Supervised and ensured the creation of the company's digital identity.

·   Created and managed the company's presence on social media platforms.

·   Resolved technical issues with employees' devices, software, and hardware without disrupting workflow.

·   Collaborated with equipment suppliers, negotiating and purchasing the latest products at competitive prices for development.

·   Conducted training sessions for the team on network and server management and the company's platform.

·   Established cloud connectivity and secured company files, linking branches in the UAE and abroad.

·   Managed the internal network and email server, ensuring smooth operations.

·   Performed hardware and software maintenance, including setup and configuration of programs.

Essa Al Shamsi Group.

IT Manager

January 2011 to September 2019

Dubai, United Arab Emirates

·   Led the company's IT transformation by implementing a digital transformation strategy and optimizing the technology infrastructure.

·   Achieved a 30% increase in efficiency and improved security and user experience.

·   Successfully managed and implemented major IT projects, including updating the content management system and implementing a new ERP system.

·   Delivered projects on schedule and within the allocated budget.

·   Implemented robust security frameworks, improving security policies, inspections, and emergency response.

·   Ensured compliance with industry standards and minimized security risks.

Provided training and guidance to the technology team, enhancing their capabilities and improving overall performance. 

League of Arab States

IT Manager

February 2010 to March 2011

Aleppo, Syria

• Responsibilities:

-          Managing internal Network and Emails Server.

-          Troubleshooting

-          Website maintenance

• Achievements:

-          Cancel all manual Paperwork and replace it with an electronic system

-          Managing internal Network and email server.

-          Troubleshooting

-          Website maintenance.

Education

System Engineer

Middle East Academy, Aleppo

April 1998 to October 2002

Bachelor’s Business Administration

Damascus University, Damascus

March 2003 to October 2007

Language Skills

• Arabic - Native

• English - Expert